Customer Voices / Testimonials

We just wanted to take a moment to say a huge thank you Keem, our consultant for all that she has done to bring our wedding bands to life.
Keem has helped us throughout the whole process so gracefully even when in the beginning we told her about our budget constraints, she didn’t shy away. Instead, she worked with us, adjusted, and offered creative solutions that didn’t compromise on quality or meaning.
The attention to the detail in custom-engraving the wisteria flower — has touched us deeply. That vine motif is now more than a design; it’s a reflection of our journey: how we’ve grown, how we’re intertwined, and how we reach upward, rooted in faith.
It’s rare to find a team that cares so much not only about the product, but about the people behind the order. Your patience, your expertise, and your genuine warmth made this process such a joy, even when decisions were hard or when we second-guessed ourselves.
Thank you, from the bottom of our hearts, for being part of this very special moment in our lives.

To all involved in the creation of the ring -- your attention to detail, resourcefulness, and dedication to meeting custom requests truly exceeded our expectations! And to Claire -- our heartfelt gratitude for the incredible level of service throughout the whole experience. Thanks again to Ith for making our wedding ring dreams a reality!

We would like to express our utmost gratitude to the ith team who have been so accommodating to our requests! The ith team was very supportive of the many ideas that we wanted to incorporate into our rings and tried their best to make things work. We're so happy with the rings and can't wait to wear them on our wedding day and beyond! 😊

Dear Alicia and Team,
Heartfelt thanks to everyone’s effort! Unbelievable. The ring’s perfect and by any means exceeded my expectations. Thank you for being part of this journey. Choosing ith as our partner for the making of this ring is one of the best decisions I’ve made in my life. 😊
Again, many thanks to you all from the bottom of my heart. 🙌🏻

Much love to everyone that was involved in the making of our ring!
We love how flawless the engraving turned out to be and it holds a special place in our hearts as it was drawn by my fiancé and it represents us as a couple!
Everything about Roccia describes us and our relationship with each other and we are over the moon that the ring turned out to be exactly how we expected it to be!

In the whirlwind of planning for my proposal, finding the perfect ring felt like a huge and daunting task. I stumbled upon ith while browsing social media and decided to pop by for a visit.
The moment I stepped into their showroom, I knew it wasn't just another jewellery store. Chai, my concierge, was patient in answering my endless questions and guided me into crafting a story that represented the ring. He was also exceptional in handling my last minute requests and ideas.
The ring itself arrived in a beautiful box and I was pleasantly surprised at the craftsmanship of the ring. It was a masterpiece, crafted with care and love. It was a testament to the care and artistry poured into its creation.
Thank you Takahashi, Kyoko and Chai for going above and beyond in helping me to realise this dream for the ring. I enjoyed the creation journey of this ring, and I can't wait to give this beautiful ring to my better half really soon!

Amazing service all round, exceptionally satisfied with the experience of designing, conceptualising and eventually receiving the ring. The team was patient, knowledgeable, detailed and creative throughout the process. Thank you Ith team!

Thank you all for the wonderful experience and the very special rings for us.

Thank you everyone from concierge to craftsmen to production and those behind the scenes in creating our wedding bands and engagement ring. It was such a wonderful experience we had with ith and it was such joy and amazement when we receive the rings!